FAQS

Frequently Asked Questions
(Word XP/2000/97)

Q. Running under Windows 2000 or XP, after installation, I don't see the "CustomizeToolBar" macro per the Quick Start document?

Q. How can I get StampIt to print faster in Word 97/2000?

Q. Why do shaded (watermark) stamps not print and I get solid gray box where the stamp should be?

Q. Why do my watermark stamps appear too light (or too dark) and/or my hollow/outline stamps appear with a line that is too thin?

Q. When I leave a hollow stamp in an HTML document, it appears to partially block the text showing through the letters of the stamp.

Q. When trying to uninstall StampIt using either Start>Settings>Control Panel>Add/Remove Programs> StampIt for Word 97 & 2000 or from the StampIt for Word 97 & 2000 or from the Program>StampIt 4.1>Uninstall StampIt menu, the following error occurs: Run-time error '5' Invalid procedure call or argument.

Q. How can I change the line thickness for the hollow/outline stamps?

Q. I get the error message "ActiveX component can't create object" when running StampIt. What's wrong?

Frequently Asked Questions
(WordPerfect 6/7/8/9)

Q. How do I get the hollow/outline stamps to print with a thicker line in WordPerfect?

How can I get StampIt to collate the stamped document in WordPerfect?

Q. How can I change the size of the stamp in the left/right margins

Answers to FAQs for MS
Word 97/2000 Users

Question: Running under Windows 2000, after installation, I don't see the "CustomizeToolBar" macro per the Quick Start document?

Answer: The incorrect startup directory for Word was enter when StampIt was installed. To determine the correct directory from within Word, click Tools > Options > File Locations. The "startup" directory (toward the bottom of the list) is where the "stampit.dot" file should be. Search your hard drive and move the "stampit.dot" file to this directory or reinstall StampIt and input the full path for the WORD startup directory. The CustomizeToolBar macro will be there. Double-click it and the StampIt icon will appear on the menu bar.

Question: How can I get StampIt to print faster in Word 97/2000

Answer:    From within Word 97, click File > Print > Properties > Graphics. If vector graphic is indicated in by the radio button, change it to Raster Graphics and click Apply. Then close out of the printer properties dialog and go back to the document editing screen of Word. StampIt will now print substantially faster. This setting is mostly only available on printers capable of 600 dpi or greater. Also, be sure your swap file is large enough (Win 95 users) or set your swap file to dynamically resize in Win 98. If you print photographs from your printer you may want to check the resolution setting of your printer to be sure it is set for text resolution, i.e., 300, 600 or 1200 dpi and not photographic resolution.

Question: Why do shaded (watermark) stamps not print but I get a solid gray box where the stamp should be?

Answer: Graphics dithering is set to "Fine." Click on File > Print > Properties > Graphics. Set the graphics dithering to "Coarse." This will not degrade your graphics printing quality. Another cause of this can be that the printer graphics are set to print in "vector" mode. Set them to "raster." The instructions for this are in the answer above and in the Quick Start document. Leaving this setting on "vector" can result in other problems such as shifting and/or covering graphic lines in documents. It is highly recommended that this setting be made for a multitude of reasons.

Question: Why do my watermark stamps appear too light (or too dark) and/or my hollow/outline stamps appear with a line that is too thin.

Answer:   StampIt's watermark feature is set for a 600 dpi printer. To darken the watermark, start StampIt, highlight the stamp your want to darken, select "shaded." Click on View/Edit > Change Presets > Color/Lines/Positioning. . " Click the down-arrow on Fill Color, Click More Colors, change the Lum: to 175 or lower depending on how dark you want the watermark.   NOTE: You can also use the slider arrow to adjust the watermark and to compare the new and old setting. Click OK, Click on "Save for Current Changes and Exit.". Conversely, the reverse can be done when using a 300 dpi printer.

Question: How can I adjust the line thickness for hollow/outline stamps?

Answer:       For too thin or thick lines, follow the same sequence through clicking Color/Lines/Positioning. . ." [see above answer re watermarks] and then click IN the width box and type .5 [to thicken] or .35 [to make thinner]. You may have to adjust this number later for your personal preferences. Click OK, Click on "Save for Current Changes and Exit."

          A patch will be out shortly to allow you to universally change these settings for all stamps instead of individually.

Question:   When I leave a hollow stamp in an HTML document, it appears to partially block the text showing through the letters of the stamp. How do I make it read clearly?

Answer:   After you have left the stamp in the documents, move the mouse arrow into the stamp until you see crossed arrows. Right click | select Format Word Art. Click the down arrow on the Color box. Select "No Fill." Click OK.

Question: Run-time error '5' or other error is received when you try to uninstall StampIt.

Answer: Download the updated ESCUninst.exe program. When you click on the link, ESCUninst.exe choose: Save As and save the file over the existing file in your C:\Windows\System directory (for Win95/98) and for WinNT, c:\Winnt\system32 directory. The attempt to uninstall StampIt. If every selection is still grayed out, Click Start > Run > and type ESCUNINST /MSWORD9 for Word 2000 or ESCUNINST /MSWORD8 for Word 97.

If you receive an error: Can't create ActiveX Component, and you've previously uninstalled StampIt, then reinstalled StampIt without rebooting your computer, then subsequently rebooted your computer, some of the required files for StampIt may have been deleted.

Question. I get the error message "ActiveX component can't create object" when running StampIt. What's wrong?

Answer: If you receive an error: ActiveX Component Can't Create Object," and you've previously uninstalled StampIt, then reinstalled StampIt without rebooting your computer, then subsequently rebooted your computer, some of the required files for StampIt may have been deleted.

To remedy the situation, you must uninstall StampIt, reboot your computer then reinstall StampIt.



                                     Answers for WordPerfect Users

          Question: How do I get the hollow/outline stamps to print with a thicker line?

Answer:    Begin with a blank document screen. Determine the file name for the stamp you want to change from the StampIt Manual, Appendix "A." Click File>Open. Go to the Corel\Suite8\Programs\Stampit4 directory (This is the default directory in which StampIt places the stamps assuming you have a standard installation) If you do not have a standard installation and have customized the directories, search for the directory (using Start> Find > Files or Folders) that contains files with the extension .stm, .sts or .stb. Retrieve the stamp you want to change. Place your mouse pointer in the stamp text and left or right click once. Dots will appear around all of the stamp text. Right click your mouse once. Select Drawing Object> Edit. Click on Edit>Select> All. Click on Format>Object Properties> Line. Change the line width to ".005" Click on OK. Then click anywhere in the screen but not on the stamp text. This will take you back to the stamp file. Click once more in the screen but not within the dots. This will unselect the stamp. Then save and replace the file.

The same function can be done from within StampIt. Simply select the stamp you want to edit on the "Available Stamps" list. Select the stamps style, e.g. Hollow, shaded, etc. Click Custom Edit. Click OK. Right Click on the stamp graphic. Click on Content. Click Edit>Select All. Click on the line icon. Click "more." Set the line width to .005 or greater (for an even thicker line). Double click anywhere in the document but not in the stamp graphic area. You will be returned to WordPerfect's document screen. Click on the macro "pause" icon to un-pause StampIt. Your changes will be saved.

A macro will be published shortly which will automate most of the above tasks. You will be able to download it from the StampIt web site. If you change the stamp again, be sure to save it before exiting the file.

Question: How can I get StampIt to collate the stamped document?

Answer:    Instead of selecting, for example, "Copy" and incrementing the number of "Copies" to 3, Select "Copy" three (3) times so that it appears in the "Stamps to Print" section of the main menu three times as shown below. You can still select different stamp styles within the selection, such as one copy with a hollow stamp and two with shaded or any combination you choose:

            Copy/[Hollow/All/All/1]
            Copy/[Hollow/All/All/1]
            Copy/[Hollow/All/All/1]

Question: How can I change the size of the stamp in the left/right margins?

Answer:    Select the stamp and style you want to change. StampIt will only change the stamp whose style is selected, i.e. hollow, shaded or solid. Chose View/Edit> Custom Edit. Click OK to pause StampIt. The stamp will appear on the screen with the six "handle boxes surrounding it. Right click on the mouse and select Image Tools > Edit Attributes. Chose Scale Image. Increase (to enlarge) both "X&Y" from 2 to 3 or 4 depending on your preference. Close Image Tools and click on the Pause icon to resume StampIt.